TERMS & CONDITIONS

Compliant With: IT Act 2000, Consumer Protection (E-Commerce) Rules 2020, IT Rules 2021
Last Updated: 01/12/2025

1. INTRODUCTION

Welcome to https://orishop.in, owned and operated by Oriventa Private Limited (“Company”, “we”, “our”, “us”).

By accessing or using this website, you agree to be bound by these Terms & Conditions under Indian law.

If you do not agree, please discontinue using the Platform immediately.

2. LEGAL APPLICABILITY

These Terms are governed by:

  • Information Technology Act, 2000
  • Consumer Protection Act, 2019
  • E-Commerce Rules, 2020
  • Indian Contract Act, 1872
  • IT Rules, 2021

Use of this Platform constitutes a valid electronic contract under Indian law.

3. ELIGIBILITY

  • You must be 18 years or above
  • Or use under guardian supervision
  • Must have legal capacity to enter a contract

4. ACCOUNT RESPONSIBILITY

You agree to:

  • Provide accurate details
  • Keep login credentials secure
  • Inform us of unauthorized access

We are not liable for misuse of your account.

5. PRODUCT INFORMATION

  • Product colors may vary slightly
  • Size variation ±1–2 inches possible
  • Product availability may change anytime

6. PRICING & PAYMENTS

  • Prices are in INR
  • GST included/shown at checkout
  • Payment via UPI, Cards, Net Banking, Wallets, COD

We are not responsible for bank/payment failures.

7. ORDER ACCEPTANCE & CANCELLATION

Orders may be accepted/rejected based on:

  • Payment status
  • Availability
  • Fraud detection

Fake COD Orders

Repeated refusal may lead to:

  • Account blocking
  • COD restriction
  • Legal action

8. SHIPPING & DELIVERY

Delivery timelines are estimates and may vary due to:

  • Logistics delays
  • Weather conditions
  • Incorrect address

Risk transfers to customer after courier handover.

9. RETURNS & REFUNDS

All returns and refunds are governed by our Return & Refund Policy.

10. USER OBLIGATIONS

You must NOT:

  • Violate Indian laws
  • Provide false information
  • Attempt hacking or misuse
  • Abuse staff or partners

Violation may lead to legal action.

11. INTELLECTUAL PROPERTY

All content including:

  • Images
  • Logos
  • Designs
  • Code

belongs to Oriventa Private Limited and is protected under Indian laws.

12. THIRD-PARTY SERVICES

We use third-party services for payments, logistics, analytics, etc.

We are not responsible for their failures or policies.

13. LIMITATION OF LIABILITY

  • We are not liable for indirect damages
  • Liability limited to product value
  • Platform may not always be error-free

14. INDEMNIFICATION

You agree to indemnify the Company from:

  • Legal claims
  • Losses
  • Damages

caused by misuse of the Platform.

15. DATA PROTECTION

Your data is handled as per our Privacy Policy and applicable laws.

16. TERMINATION / SUSPENSION (NEW)

We reserve the right to suspend or terminate access if:

  • Terms are violated
  • Fraudulent activity is detected
  • Platform misuse occurs

17. FORCE MAJEURE (NEW)

We are not liable for delays or failures due to:

  • Natural disasters
  • Government actions
  • Network issues
  • Pandemics or strikes

18. GOVERNING LAW

These Terms are governed by the laws of India.

19. AMENDMENTS

We may update these Terms anytime. Continued use means acceptance.

20. CONTACT DETAILS

Oriventa Private Limited
F3a, Plot No. 100, Vishveswariya Nagar,
Gopalpura Bye Pass Triveni Chouraha Jaipur,
Jaipur, Rajasthan, 302018

Phone: +91 7838596582
Email: info@orishop.in

Support: Monday – Friday (9:00 AM – 6:00 PM)